Know your online marketplace rights during cyber week

24 days ago

Staff from Carmarthenshire County Council’s Trading Standards team will be out and about in the county as part of Cyber Week (November 26 – December 2).

The team will be offering advice on your online marketplace rights and how your rights may differ when buying from an online trader.

Head to the below libraries to take part in an online quiz - the highest scorer on each day will win a £25 Amazon gift card.

The quiz will take place a number of times during the morning and up until lunch time.

  • Carmarthen – Wednesday, November 28
  • Llanelli – Thursday, November 29
  • Ammanford – Friday, November 30

Executive board member responsible for trading standards, Cllr Philip Hughes said: “When buying from online traders your rights are the same as if you were buying from any other online store. In fact customers have even more rights it’s about knowing them.”

If you need help with a recent online purchase or just need more information visit Citizens Advice

Alternatively contact the Citizens Advice Consumer Helpline at 03454 04 05 06