Allo, allo, allo! Llanelli Hwb welcomes its new addition

26 days ago

A police community support officer has become a familiar face at the council’s customer service centre in Llanelli town centre.

PCSO Scott Jones has teamed up with staff from the Hwb to provide advice and support to the centre’s customers.

Thousands of people use the Hwb, which handles council issues ranging from housing benefit, council tax claims, employment training to licensing and Blue Badges, every month.

PCSO Jones is based at the centre every Wednesday from 10-12noon and is located on the ground floor.

Dyfed Powys Police is the latest partner to team up with the council. Other organisations based at the Hwb include Workways+ and Communities for Work who offer support around employment and training including courses required to obtain relevant skills and qualifications to move into work. The centre has also partnered up with volunteering organisations for those wishing to gain on the job experience whilst looking for work.

The council’s executive board member for resource, Cllr David Jenkins said: “It is important that we connect with all our customers and ensure they are given the right advice and support. Having PCSO Scott Jones at the centre will enhance the services already at the Hwb and provide a valuable service to even the most hard to reach customers.”

Dyfed Powys Police Community Support Officer, Scott Jones said: “It is important that we connect with our communities. Being based at the Hwb gives everyone who visit the centre an opportunity to have face to face contact with the police and discuss any concerns they may have in a friendly environment.”