Online Test, Trace and Protect additional support

387 days ago

An online system has been implemented in Carmarthenshire to support the Test, Trace and Protect process.

People who have tested positive for COVID-19 now have the option to provide their details on an e-form sent by text message.

The text message will show up as NHSWALWALESTTP and will provide a link as well as a unique code. People will not be able to reply to the text and will not be asked to give any financial information.

It is hoped that the new system will provide even greater options in helping to track the virus, reduce the spread and give extra protection to communities.

Anyone who has been in contact with someone with confirmed COVID-19 may be contacted as part of this and asked to self-isolate for up to 10 days, and to request a test if they show any symptoms of the virus. A contact advisor will get in touch with the individual to provide advice and support.

Letters will also be sent to people who have tested positive for Covid-19 and cannot be contacted by telephone or text.

Test, Trace, Protect works by:

  • Testing those people have coronavirus symptoms, asking them isolate from wider family, friends and their community whist taking a test and waiting for a result.
  • Tracing those people who have been in close contact with the symptomatic/tested person, requiring them to take precautions through self-isolation (see above).
  • Providing advice and guidance, particularly if the person who has symptoms or their contacts are in the at risk group.
  • Ensuring that if the symptoms are not due to coronavirus, individuals and their contacts can get back to their normal routines as soon as possible

The council’s executive board member for public protection, Cllr Philip Hughes said: “This is an additional benefit to ensure those who have tested positive for the virus are given the correct advice and guidance. Unfortunately, there are scammers around targeting vulnerable people throughout the pandemic so I would advise everyone to be cautious when opening any text messages or emails. These text messages will come from NHSWALWALESTTP and will not ask you for any financial details.”

For further information on Test, Trace and Protect visit the council website