Copper Switch over to Digital Voice BT Information Roadshow

128 days ago

BT invite their customers to ask any questions they have about landlines going digital 

You might have already heard that landlines in the UK are going digital by 2025. Although the landline isn’t going away, we know that you might have questions or would like to know more about what this means for your home phone and other services that connect to your landline such as Telecare, pendant alarms and burglar alarms.

 

It’s extremely important that your phone company know what services you use through your landline, so that they can help you through any steps that are needed to make the switch.

 

BT are inviting their customers to switch to its digital home phone service on a region-by-region basis and are holding local drop-in events in Carmarthenshire where they’ll have a team on hand who can tell you what Digital Voice is, why the change is necessary and what it means for you.

 

You don’t have to pre-book, just turn up!  Here are the drop-in events taking place within the county in April:

15 – 16th April

Morrisons Llanelli, Pemberton Retail Park, Trostre Roundabout, Llanelli 10am - 4pm

17 – 18th April

Carmarthen Garden Centre, Myrtle Hill, Pensarn, Carmarthen 10am - 4pm

19 – 22nd April

Ammanford Library, 3 Wind St, Ammanford 10am - 4pm

 

If you live on the outskirts or work outside of Carmarthenshire, then it might be easier to attend a session in a different area.  Here’s a full list of the drop-in events in Wales for you to choose from:

3rd April

Riverside Library, Off Swan Square, Haverfordwest 10am - 2pm

3 – 4th April

Red Square (by Waterstones), High St, Abergavenny 10am - 4pm

3 – 4th April

Morrisons Newtown, Pool Rd, Newtown 10am - 4pm

5th April

Morrisons Welshpool, Berriew St, Welshpool 10am - 4pm

5 - 8th April

Co-op Pentrebach, Brown Street, Pentrebach, Merthyr Tydfil 10am - 4pm

8 – 9th April

Dolgellau Library, Bala Rd, Dolgellau 10am - 4pm

9th April

Aberdare Library, Green Street, Aberdare 10am - 2pm

9 – 10th April

Morrisons Port Talbot, Baglan Industrial Park, Christchurch Rd, Port Talbot 10am - 4pm

10th April

Cardiff City Stadium,  Leckwith Road, Cardiff 10am - 3pm

10 – 11th April

Porthmadog Library, Stryd Y Llan, Porthmadog 10am - 4pm

11th April

Newport Central Library, John Frost Square, Newport 10am - 2pm

11 – 12th April

Dobbies Garden Centre Swansea, Siemens Way, Bon-y-maen 10am - 4pm

15 – 16th April

Morrisons Llanelli, Pemberton Retail Park, Trostre Roundabout, Llanelli 10am - 4pm

15 – 16th April

Morrisons Caernarfon, Ffordd Y Gogledd, Caernarfon 10am – 4pm

17th April

Denbigh Library, Hall Square, Denbigh 10am - 2pm

17 – 18th April

Morrisons Holyhead, Penrhos, Holyhead 10am - 4pm

17 – 18th April

Carmarthen Garden Centre, Myrtle Hill, Pensarn, Carmarthen 10am - 4pm

18th April

Ty Pawb,  Market St, Wrexham 10am - 3pm

19th April

Town Hall Canolfan Alun R. Edwards Queen's Square, Aberystwyth 10am - 2pm

19 – 22nd April

Ammanford Library, 3 Wind St, Ammanford 10am - 4pm

22 – 23rd April

Co-op Llanrwst, Plough St, Conwy 10am - 4pm

23rd April

The Senedd, Cardiff for MS Members

24th April

Ogmore Vale Library, Ogmore vallery Life Cente, Cwrt Gwalia 10am - 2pm

24thApril

Pembroke Dock Community Learning Centre, Albion Square, Pembroke Dock 10am - 4pm

24 – 25th April

Bay View Shopping Centre, Colwyn Bay 10am - 4pm

25 – 26th April

Cardigan Library, Morgan St, Cardigan 10am - 4pm

26 – 29th April

Prestatyn Shopping Park, Ffordd Llys Nant, Prestatyn 10am - 4pm

29th April

Co-op Lampeter, Lower, Bridge St, Lampeter 10am - 4pm

30th April

Morrisons Brecon, Free St, Brecon 10am – 4pm

30th April

Mold Library, Mold 10am - 4pm

   

The BT team will be happy to answer your questions about this at any of the above events.  If you have any immediate questions, please contact your local Broadband Engagement officer: broadband@carmarthenshire.gov.uk